SoftCare

Simple, honest pricing for care organisations of every size — with no hidden fees. Built for providers regulated by the Care Inspectorate, CQC, and CIW.

Scotland · CI· England · CQC· Wales · CIW· Care Management· HR· Compliance· Scheduling· Payroll Integration

Care software that works as hard as you do.

Everything a registered provider needs to run the back office — in one place, priced fairly, without the 12-month onboarding.

Rotas & scheduling

Build rotas that respect contracted hours, availability, and travel time. Publish to staff instantly.

Inspection-ready compliance

Evidence Care Inspectorate, CQC, and CIW requirements with live dashboards and an auditable trail — built for providers across Scotland, England and Wales.

Employee management

Contracts, right-to-work, DBS, training, supervisions — all tracked, all renewable, all evidenced.

Care plans & notes

Person-centred plans, risk assessments, and visit notes that actually get read — not binders that gather dust.

Timesheets & absence

Submissions, approvals, and payroll exports in a tenth of the time. Finance will love you.

Payroll integration

Pushes clean, approved data straight into your existing payroll system. No re-keying, no mistakes.

In every pocket. Online or off.

Your carers are in clients' homes, basements, lifts and rural roads. The SoftCare app keeps working when their signal doesn't — every visit note, every med tick, every fluid log queues safely on the device and syncs the moment they're back in coverage.

Works offlineLogs queue on the device, encrypted, and sync the moment signal returns.
Face ID & fingerprintNo passwords between visits. Biometric unlock on every device.
One round, one tapeMAR rounds, body maps, fluid logs and incidents in seconds — not minutes.
Family in the loopRelatives see daily logs and meds in their own app — without a phone call.

Simple, honest pricing.

Start per-user and scale down to a flat fee as you grow. Longer commitments unlock bigger savings.

Per user

Everything from day one

Scales with your team, no surprises.

from £5

per user, per month · service users + employees

  • £10/user on 1-year, £8 on 3-year, £5 on 5-year
  • £499 minimum monthly charge
  • £750 one-off onboarding fee
1-year deal
One Year Plan
£10
per user, per month
Or £3,000/month flat for unlimited users
Unlimited annual £36,000
3-year deal
Three Year Plan
£8
per user, per month
Or £2,500/month flat · save 17% vs 1-year
Unlimited annual £30,000

What will SoftCare cost you?

Enter your service users and employees, pick a term, and we'll show you the best-value plan.

Pricing Calculator

Per-user pricing is charged on the combined total of service users + employees. We'll compare it against the unlimited plan and recommend the cheaper option.

service users
employees
Your monthly cost £700
Annual cost £8,400
Total billable users 70 (service users + employees)
Per-user equivalent £10.00/user
Plan type Per user
Onboarding (one-off) £750
At 70 users on the 1-year plan, the per-user plan is cheaper. You'd save switching to unlimited at ~300 users.

Questions

The things people ask first.

What's included in the per-user price?

Everything. Care management, rotas, compliance, HR, employee lifecycle, payroll export — no feature upsells, no per-module pricing. The per-user rate covers both service users and employees on the system.

Why is there a minimum monthly charge?

We cover our infrastructure and support costs with the £499 floor. The minimum applies on small teams — on the 1-year plan you reach pure per-seat pricing at ~50 users; on the 5-year plan it's ~100 users.

When does an unlimited plan make sense?

Once you're past ~300 users on the 1-year plan, the £3,000/month unlimited option is cheaper than per-seat. The 3-year plan tips at ~313 users (£2,500 flat) and the 5-year at ~400 users (£2,000 flat) — longer commitments lower the per-user rate, so per-seat stays cheaper for longer.

What's the onboarding fee for?

Data migration from your existing system, initial setup, team training, and your first regulator evidence review — Care Inspectorate, CQC or CIW depending on where you operate. One-off, not recurring.

Can I change plans mid-term?

Yes — you can upgrade at any time (we'll prorate). Downgrades apply at your renewal date.

Is my data safe?

UK-hosted, encrypted in transit and at rest, multi-tenant with row-level security isolating your organisation's data from every other customer's. Full audit trail on every change.

Ready to see it?

Our customer demo instance is live — log in as any role and click around. No sign-up, no sales call.

Open the demo Email us